Privacy Policy

Last updated: March 21, 2024

Introduction

At ArgenGaming, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and share your personal information when you use our services.

1- Information We Collect

We collect only the email address, username, and password required for you to access your account.

We record the total purchases made on our platform solely for statistical purposes and to support features like our rewards points system.

Third-Party Managed Information:

  • We use Twilio to process phone verifications. For more information on how Twilio handles your data, please refer to their Privacy Policy.
  • Stripe manages identity verifications to comply with applicable regulations. You can read more about how Stripe protects your data in their Privacy Policy.

2- How We Use Your Information

The information we collect is used to:

  • Provide secure access to our services.
  • Manage and improve our rewards system based on your purchase history.
  • Comply with legal and regulatory requirements.

3- Sharing Your Information

We do not share your personal information with third parties, except in the following situations:

  • We share limited information with services like Twilio and Stripe for security and identity verifications.
  • We may disclose personal information if required by law or to comply with valid legal processes.

4- Protecting Your Information

We implement technical and organizational measures to safeguard your personal information against unauthorized access, loss, alteration, or disclosure. These measures include:

  • Encrypted password storage.
  • Restricted access to information.
  • Regular security audits.

5- Data Retention

We retain your personal information only as long as necessary to provide our services or fulfill legal obligations.

6- Your Rights

You have the right to:

  • Access, correct, or delete your personal information.
  • Withdraw your consent for the use of your information, provided it does not impact our legal obligations.
  • File a complaint with the appropriate data protection authority if you believe your rights have been violated.

7- Use of Cookies and Similar Technologies

Our platform uses cookies solely to ensure a smooth and secure experience. We do not use cookies to track your activities on other websites.

8- Links to Third-Party Sites

Our platform may contain links to third-party sites such as Twilio and Stripe. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

9- Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. The date of the last update is provided at the beginning of this document.

10- Compliance with the General Data Protection Regulation (GDPR)

10.1. Legal Basis for Processing Personal Data

We process your personal information only if we have a valid legal basis, including:

  • Consent: If you have given your consent for the use of your data (e.g., when registering on our platform).
  • Contractual Obligations: When processing is necessary to provide our services.
  • Legal Obligations: When required by law to collect and use your information.
  • Legitimate Interests: When processing is necessary to improve our services, provided it does not override your rights and freedoms.

10.2. Your Rights Under GDPR

You have the following rights regarding your personal information:

  • Access Your Data: Request a copy of the personal data we hold about you.
  • Correct Data: Ask us to correct any inaccurate or incomplete information.
  • Delete Data ('Right to Be Forgotten'): Request the deletion of your personal information under certain circumstances.
  • Restrict Processing: Request that we limit how your data is processed.
  • Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format and transfer it to another data controller.
  • Object to Processing: Object to the processing of your personal data based on our legitimate interests.
  • Withdraw Consent: Withdraw your consent for data processing at any time.
  • To exercise these rights, contact us at: [Insert your contact email].

10.3. International Data Transfers

If we transfer your personal data outside the EEA, we ensure its protection through:

  • Contracts with standard contractual clauses approved by the European Commission.
  • Adequate safeguards provided by the data recipient.
  • Currently, third-party services we use, such as Stripe and Twilio, comply with GDPR requirements for data transfers outside the EU.

10.4. Data Retention

We retain your personal data only as long as necessary to fulfill legal obligations, resolve disputes, and enforce agreements. Once your personal data is no longer needed, we securely delete it.

11- Contact

If you have questions or concerns about this Privacy Policy, you can reach us at:
contact@argengaming.com

By using ArgenGaming, you acknowledge that you have read and agree to these Terms of Service.